A Milestone is a step in the Encompass workflow that defines loan activities and the role that carries out those activities.
As a loan is in process, the status is tracked through milestones. By understanding how a Role interacts with Milestones, it is possible to get a fuller understanding of the Role. Below is a matrix of a Role Description against the Milestones it is active in. The checkmarks indicate which Milestones the Role is active in.
| Role Description |
FST
|
STP
|
SMT
|
CNA
|
RSM
|
APV
|
RFD
|
DCO
|
FND
|
SHP
|
PUR
|
CMP
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Supporting loan officers in document collection process and application support | ||||||||||||
| Managing task assignments and follow-up reminders for loan applications | ||||||||||||
| Collaborating with loan officers on application completion and verification | ||||||||||||
| Assisting in the streamlined application support process |