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A Milestone is a step in the Encompass workflow that defines loan activities and the role that carries out those activities.

As a loan is in process, the status is tracked through milestones. By understanding how a Role interacts with Milestones, it is possible to get a fuller understanding of the Role. Below is a matrix of a Role Description against the Milestones it is active in. The checkmarks indicate which Milestones the Role is active in.

LOAN PROCESSOR (LP) - ROLE DESCRIPTION (ENCOMPASS)

Milestone Acronyms Legend

  • FST - File Started
  • STP - Sent to Processing
  • SMT - Submitted
  • CNA - Cond. Approval
  • RSM - Resubmittal
  • APV - Approval
  • RFD - Ready for Docs
  • DCO - Docs Out
  • FND - Funding
  • SHP - Shipping
  • PUR - Purchasing
  • CMP - Completion
Role Description
FST
STP
SMT
CNA
RSM
APV
RFD
DCO
FND
SHP
PUR
CMP
Works with underwriting conditions and manages documentation fulfillment
Prepares and reviews closing documents for accuracy and completeness
Manages loan progression through Clear to Close milestone
Marks conditions as "Fulfilled" after verifying documentation (cannot clear conditions)
Coordinates with underwriters and closers for efficient loan processing

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