A Milestone is a step in the Encompass workflow that defines loan activities and the role that carries out those activities.
As a loan is in process, the status is tracked through milestones. By understanding how a Role interacts with Milestones, it is possible to get a fuller understanding of the Role. Below is a matrix of a Role Description against the Milestones it is active in. The checkmarks indicate which Milestones the Role is active in.
| Role Description |
FST
|
STP
|
SMT
|
CNA
|
RSM
|
APV
|
RFD
|
DCO
|
FND
|
SHP
|
PUR
|
CMP
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Reviews and processes rate lock requests from loan officers | ||||||||||||
| Manages and monitors lock expiration dates and sends notifications | ||||||||||||
| Processes investor confirmations and updates loan pricing | ||||||||||||
| Coordinates pricing updates and lock extensions with stakeholders | ||||||||||||
| Maintains accurate records of all lock transactions and pricing adjustments |