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Phase J: Post-Closing

Phase J: Post-Closing SIPOC Workflow Diagram

SIPOC Workflow Components

Suppliers (Received from)

  • Closing Department
  • Title Company
  • Document Management System
  • County Records Office

Inputs (Information)

  • Executed Closing Documents
  • Title Policy
  • Recorded Security Instruments
  • Final Settlement Statement

Process (Activities)

Outputs (Created)

  • Complete Loan File
  • Investor Package
  • Final Documentation

Co-Workers (Handed-off To)

  • Servicing Department
  • Investor Relations
  • Document Custodian

Systems Interaction Summary

  • 1. Access the Loan File
    • Open the borrower's loan file in Encompass
    • Navigate to the eFolder to review uploaded documents
    • Check Required Documents
  • 2. Review Documentation
    • Verify all conditions are met
    • Verify documentation completeness
    • Check underwriting stipulations
  • 3. Compliance Check
    • Verify regulatory compliance
    • Review disclosure timing
    • Confirm investor requirements
  • 1. Run Compliance Checks
    • Verify TRID timing and accuracy
    • Confirm Fair Lending compliance
    • Ensure HMDA reporting accuracy
  • 2. Verify Record Retention
    • Store required documents
    • Confirm borrower acknowledgments
    • Maintain audit trail
  • 3. Review Audit Logs
    • Check loan history
    • Document compliance status
    • Save compliance reports
  • 1. Organize Loan File
    • Prepare investor package
    • Categorize documents properly
    • Review investor requirements
  • 2. Generate Delivery Package
    • Create investor delivery package
    • Export required documents
    • Verify package completeness
  • 3. Track Submission
    • Submit to investor portal
    • Monitor submission status
    • Address investor concerns
  • 1. Verify Document Completeness
    • Review eFolder contents
    • Confirm proper categorization
    • Remove duplicates
  • 2. Apply Security Policies
    • Set retention periods
    • Secure borrower information
    • Update access controls
  • 3. Complete Archival
    • Mark as archived
    • Create backup copies
    • Document storage location

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