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A Milestone is a step in the Encompass workflow that defines loan activities and the role that carries out those activities.

As a loan is in process, the status is tracked through milestones. By understanding how a Role interacts with Milestones, it is possible to get a fuller understanding of the Role. Below is a matrix of a Role Description against the Milestones it is active in. The checkmarks indicate which Milestones the Role is active in.

POST CLOSING STAFF (PCS) - ROLE DESCRIPTION (ENCOMPASS)

Milestone Acronyms Legend

  • FST - File Started
  • STP - Sent to Processing
  • SMT - Submitted
  • CNA - Cond. Approval
  • RSM - Resubmittal
  • APV - Approval
  • RFD - Ready for Docs
  • DCO - Docs Out
  • FND - Funding
  • SHP - Shipping
  • PUR - Purchasing
  • CMP - Completion
Role Description
FST
STP
SMT
CNA
RSM
APV
RFD
DCO
FND
SHP
PUR
CMP
Reviews and verifies loan documentation for completeness and accuracy
Assists in preparing loan files for investor delivery
Manages document indexing and organization for completedloans
Supports post-closing exception resolution process
Maintains accurate records of post-closing activities

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